Choosing to repair or replace a roof is a big investment for your property. For one, it is the main exterior system that is responsible for protecting your home or business from harsh weather conditions, such as extreme heat and sharp-hitting hail. Finding the most energy-efficient materials is key to a good roofing system. However, it is also critical to hire an experienced and skilled residential or commercial roofing contractor to install it. Luckily, organizations like the Better Business Bureau® can help you accomplish this duty.
The BBB gives ratings that are based on multiple factors to roofing companies. It is an effort to help customers have an easier time selecting the best roofers to oversee their home improvement projects. In order for contractors to achieve a consistent A+ rating—which is the highest grade—they need to provide good customer service and high-quality product. To know more about what an A+ rating means for customers like you, read on.
Excellent Service and High-Quality Products
The BBB has a strict rule when it comes to handling customer concerns, whether about bad service or faulty products. A good roofer needs to prove that they listen to complaints and make fastidious efforts to resolve them. If you find roofing companies with consistent A+ rating from the BBB, you can bet that they provide pleasing customer service as well as products that are manufactured with high standards.
Timely Completion of Project and Flexible Payment Terms
A true roofing professional will not ask you for a full payment upfront. For customer satisfaction, they must show flexibility on payment terms. Observing this practice is also a testament to the confidence your roofer has when it comes to providing satisfactory results in the end. It also signifies that your roofer can follow the timetable that has been established and finish the roofing project on time. Surely, a delayed project will make any customer unsatisfied. This leads to lower ratings from the BBB.
Make the best choices for your property and turn to Hinkle Roofing, a proud recipient of A+ rating from the BBB. We offer a wide range of residential and commercial roofing services as well as other exterior renovations, such as siding and gutter installation. Call us at (205) 324-8545 or fill out our contact form to start a conversation with one of our specialists.